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Correa & Martinez Trial Lawyers: Trusted Advocates for Hurricane Helene Insurance Claims


At Correa & Martinez Trial Lawyers, we understand policyholders' challenges when claims are denied, delayed, or underpaid. Our team is committed to helping those affected by Hurricane Helene get the support they deserve to rebuild their lives. Contact us today to schedule your consultation and learn more about your legal options.

The Impact of Hurricane Helene on Florida

Hurricane Helene devastated communities across multiple states, killing over 200 people and causing extensive damage to homes, infrastructure, and businesses.

For Floridians, Helene came just two weeks before Hurricane Milton, making the recovery process even more difficult as communities struggled to repair and rebuild.

As of October 23, Florida Office of Insurance Regulation (FLIOR) data shows that 68.2% of Hurricane Helene-related claims remain incomplete, meaning policyholders are still waiting for a resolution.

Here’s what you need to know:

  • Out of a staggering 359,391 claims filed for both Hurricane Helene and Milton, over 37,000 have been closed without payment
  • According to FLIOR, 8.5% of all claims related to Helene remain unresolved or have been denied, leaving policyholders without the compensation they expected
  • Denials have particularly affected residential claims, but they also extend to commercial property, private flood, business interruption, and auto insurance claims

Common Reasons for Denied Hurricane Helene Claims


While denials can vary, insurance companies commonly cite the following reasons for denying or closing claims without payment:

  • Insufficient Documentation: Missing or incomplete documentation is often a reason for claim denial. Insurers require detailed information, including photos, receipts, and repair estimates, to assess the damage fully.
  • Policy Exclusions for Flood Damage: Many property insurance policies exclude flood damage, which a separate flood insurance policy must cover. Hurricane-related flooding has left thousands of claims without payout.
  • Lapsed Payments or Filing Deadlines: Failure to maintain up-to-date premium payments or filing the claim too late can result in a denied or unpaid claim.
  • Misinterpreted Damage Coverage: Insurers sometimes categorize damages differently (e.g., wind vs. flood) to avoid payout, often disputing that a particular type of damage is not covered under the policy.

According to the Insurance Information Institute, these are primarily flood claims not covered by a standard property insurance, condo insurance, or flood insurance policy.

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Steps to Take if Your Hurricane Helene Claim Was Denied

If your insurance claim after Hurricane Helene has been denied, it can feel like another obstacle during an already challenging time. However, a denial isn’t necessarily the end of your case. By following these steps, you can better understand your options and improve your chances of receiving the compensation you need to rebuild.

Review the Denial Letter Thoroughly

  • Understand the Reasons for Denial: Your insurance company is required to provide a written explanation for the denial. Common reasons include insufficient documentation, policy exclusions (such as flood damage), or procedural issues like missed deadlines.
  • Compare with Your Policy: Review the terms of your policy to see if the denial aligns with the coverage limits, exclusions, and other conditions. Look for any ambiguities or gaps that may provide grounds for appeal.

Gather Additional Documentation

  • Collect and Organize Evidence of Damages: Compile photos, videos, repair estimates, receipts, and any other documentation that demonstrates the extent of the damage.
  • Get an Independent Damage Assessment: Hiring a licensed contractor or public adjuster to assess the damage can help support your claim and may uncover additional evidence if the insurance company undervalues the loss.
  • Document All Communications: Keep records of all interactions with your insurance company, including emails, phone calls, and letters. Having detailed records will strengthen your case if you pursue further action.

Contact Your Insurance Adjuster

  • Request a Detailed Explanation: Sometimes, discussing the denial directly with your adjuster can provide additional context. Ask questions about what specific information may have been missing or what issues led to the denial.
  • Provide Any Additional Information Needed: If the denial was due to a lack of documentation, submit any additional information requested by your insurer. Sometimes, this can resolve the issue without needing further action.

File an Appeal with Your Insurance Company

  • Follow the Appeal Process Carefully: Many insurers allow for an internal appeal if a claim is denied. Review your policy or the denial letter to understand the specific steps and deadlines for filing an appeal.
  • Submit All Supporting Evidence: Include any additional documentation, third-party damage assessments, and any other evidence you’ve gathered to strengthen your case.
  • Meet All Deadlines: Appeals often have strict timelines, so submitting your appeal promptly is essential to avoid any potential limitations on your claim.
  • Stay Persistent: Insurance companies handle a high volume of claims after major hurricanes. Regular follow-ups show your commitment to resolving the issue and help ensure your case remains a priority.

Consider Legal Action

  • Explore Mediation Options: Many insurers offer mediation, where a neutral third party helps you and the insurance company reach an agreement. This can be a less adversarial option than litigation.
  • Use the Appraisal Clause (If Available): Some policies include an appraisal clause that allows you and the insurer to each hire an appraiser who will work to resolve any disputes over the value of your claim.
  • Consider Legal Action: If negotiations fail, a lawyer can help you pursue litigation to secure the compensation you’re entitled to.

How Correa & Martinez Can Help You Navigate Your Hurricane Helene Claim


Our team has extensive experience working with hurricane victims who encounter challenges with their insurance companies. Here’s how we support policyholders at each stage of the claim process:

  • Claim Review and Strategy: We’ll start by carefully reviewing your policy and assessing the full extent of your damages, identifying any overlooked areas where you may be entitled to additional compensation.
  • Gathering Essential Documentation: We help clients compile and submit the detailed evidence insurers require, such as damage photos, repair receipts, contractor assessments, and additional expenses.
  • Negotiation with Insurers: Insurers often aim to minimize payouts, especially in high-claim periods following major hurricanes. We leverage our experience in negotiations to advocate for a fair settlement and push back against lowball offers.
  • Appeals and Litigation: If your claim is denied or underpaid, we can help you file an appeal, pursue mediation, or initiate litigation if necessary, ensuring you have the legal support to challenge unfair decisions.
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Why Choose Correa & Martinez Trial Lawyers?


With so many Florida residents struggling to resolve claims, hiring an experienced hurricane insurance lawyer is crucial. At Correa & Martinez, we know how vital these payouts are for restoring homes and rebuilding lives, and we bring:

  • Local Knowledge and Experience: Our deep understanding of Florida’s insurance market and regulatory requirements makes us well-equipped to handle complex hurricane-related claims.
  • Successful Track Record in Hurricane Claims: We’ve helped numerous clients secure compensation after storm-related damage and bring proven expertise in handling denied and underpaid claims.
  • Compassionate, Client-Focused Service: We understand the frustration and stress that follows a hurricane and are committed to fighting for each client’s right to a fair settlement.

Dealing with a denied or underpaid Hurricane Helene claim can be exhausting, but you don’t have to face it alone. We’re here to guide you through every step of the process. Contact us today to schedule a free consultation, and let us help you fight for the compensation you need to rebuild and recover.

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